Privacy Policy

Last Updated: October 31, 2025

1. Introduction

JoyHaven is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our social casino platform.

2. Information We Collect

Personal Information

  • Age verification data (confirmation you are 18+)
  • Contact information if you reach out to us
  • Cookie preferences

Automatically Collected Information

  • Browser type and version
  • Device information
  • IP address (anonymized)
  • Pages visited and time spent

3. How We Use Your Information

  • Verify you meet age requirements (18+)
  • Provide and maintain our entertainment services
  • Improve user experience and platform functionality
  • Respond to your inquiries and support requests
  • Analyze usage patterns and trends
  • Comply with legal obligations

4. Cookies

We use cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through our cookie consent banner. See our Cookie Policy for details.

5. Data Sharing

We do not sell, trade, or rent your personal information. We may share information only in these circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights, property, or safety
  • With service providers (under strict confidentiality)

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

7. Your Privacy Rights

Under GDPR, you have rights regarding your personal data:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

To exercise these rights, contact us at info@joyhaven.games. See our GDPR (Finland) page for more details.

8. Children's Privacy

Our platform is strictly for individuals 18 years and older. We do not knowingly collect information from anyone under 18.

9. Contact Us

For questions about this Privacy Policy: info@joyhaven.games | +358 40 123 4567